🔄 Recurring Searches

Recurring Searches & the Recheck Queue

Recurring Searches make it easy to reprocess selected MVR searches at a scheduled interval without your team having to create a completely new order each time.

Important: Recurring Searches do NOT automatically reorder an MVR.

When a recurring search becomes due, it appears in your Recheck Queue. A user from your company must review the search and select Order before the reprocessing process begins.

How Recurring Searches Work

MVRcheck can configure eligible searches on your account to recur at a specified interval. Once the original MVR is completed, the recurring search is tracked in your Recheck Queue.

When the search reaches its scheduled recurring date, your company decides whether the MVR should be processed again.

Recurring MVR Workflow

1. The MVR reaches its scheduled recurring date and appears in the Recheck Queue.

2. Your company reviews the record and selects Order.

3. A secure QuickApp is sent directly to the applicant.

4. The applicant enters or confirms their information and electronically signs the required authorization/release.

5. Once the applicant completes and submits the QuickApp, the MVR is automatically processed.

Why is manual confirmation required?

Requiring your company to select Order helps prevent unnecessary searches and charges when an employee or driver is no longer associated with your organization. It gives your company control over which recurring searches are actually processed.

1. Access the Recheck Queue

From the client portal, navigate to:

Recheck Queue > Recurring

The Recurring tab displays the searches currently being tracked for scheduled reprocessing.

Recurring Searches Recheck Queue showing dummy applicant data

Example: Recheck Queue > Recurring

From the queue you can quickly review:

Applicant name
Search type
Company the report is associated with
Original order date
Expiration date
Days until or past the recurring date
Current status

Understanding the Status

Status	What It Means
Active	The search is active in the recurring queue and has not yet reached its scheduled recurring date.
Expired	The configured recurring date has been reached.
Pending	The recurring search has been reordered.
Cancelled	The recurring search has been cancelled and no longer needs to be processed again.

2. Open the Recurring Search

Click the applicant's name from the Recheck Queue to open the recurring search details.

The details page allows you to review the recurring search before deciding whether to Order, Skip, or Cancel it.

Recurring Search details showing dummy applicant company and requester information

Example: Recurring Search Details

The details page may include:

Recurring search status
Date added
Scheduled expiration date
Original file number
Search type
Applicant information
Requester information
Monitoring / recurring history

3. Choose an Action

You can choose one of three primary actions for a recurring search.

Order

Select Order when you want the applicant's MVR processed again.

Selecting Order does not immediately run the MVR. Instead, a secure QuickApp is sent directly to the applicant.

The applicant will enter or confirm their information and electronically sign the required authorization/release. Once the applicant completes and submits the QuickApp, the MVR will automatically process.

No applicant information needs to be manually re-entered by your company.

QuickApp securely collects the required information and eSignature directly from the applicant. After submission, the MVR processing workflow begins automatically.

Skip Recurring

Select Skip Recurring if you do not need the MVR during the current cycle but want to keep the recurring schedule active.

Example: If the MVR is configured to recur every 3 months and you do not need to process it this cycle, select Skip. The search will remain recurring and become due again at the next scheduled interval.

Cancel Recurring

Select Cancel Recurring when the applicant should no longer be included in the recurring queue. This is typically used when an employee or driver is no longer associated with your company or the recurring MVR is no longer needed.

Example: Order, Cancel Recurring and Skip Recurring options

What Happens After I Select Order?

1	You select Order The recurring MVR reprocessing workflow is initiated.
2	QuickApp is sent to the applicant The applicant receives a secure request to complete the required information.
3	The applicant completes and eSigns The applicant enters or confirms their information and electronically signs the required authorization/release.
4	The MVR is automatically processed Once the completed QuickApp is submitted, the MVR order automatically moves into processing.

When Can I Select Order?

You do not have to wait until the displayed expiration date to order the recurring search. The Order option may be used before or after the expiration date.

Once an order is initiated, the activity is recorded in the Monitoring History.

Monitoring History

The Monitoring History section provides a record of activity associated with the recurring search. Depending on the activity, this may include:

When the recurring search was originally added
Expiration activity
Reorders
Skipped occurrences
Cancellations

What Happens if I Don't Take Action?

An expired recurring search remains available in the queue for a limited period so it can still be reordered if necessary.

After approximately 30 days, the item may be removed from the normal queue view and will only appear when specifically searched for.

Frequently Asked Questions

Does Recurring Searches automatically order a new MVR?

No. A recurring date does not automatically reorder an MVR. The search appears in your Recheck Queue, where a user from your company must review it and select Order.

What happens when I select Order?

A secure QuickApp is sent directly to the applicant. The applicant enters or confirms their information and electronically signs the required release. Once the completed QuickApp is submitted, the MVR is automatically processed.

Does selecting Order immediately run the MVR?

No. Selecting Order first sends the applicant the secure QuickApp. The MVR processes after the applicant completes and submits the QuickApp and electronically signs the required authorization/release.

Will I automatically be charged when the recurring date arrives?

No. Simply reaching the recurring date does not automatically process another MVR. Your company must first choose to reorder the search.

Does my company need to enter the applicant's information again?

No. Your team does not need to manually create a completely new order. After you select Order, the applicant receives a secure QuickApp and completes the required information and eSignature directly.

What if the employee or driver is no longer with our company?

Select Cancel Recurring. This removes the search from future recurring processing and helps prevent unnecessary searches and charges.

What if I don't need the MVR this time but want to keep it recurring?

Select Skip Recurring. This skips the current occurrence while keeping the recurring schedule active for the next configured interval.

Can I select Order before the expiration date?

Yes. A recurring search may be ordered before or after its displayed expiration date.

Why doesn't MVRcheck automatically reorder recurring searches?

Manual confirmation helps prevent unwanted searches and charges due to employee or driver turnover or other changes within your organization. Your company remains in control of whether each MVR should actually be reordered.

Recurring Searches = Reminder + One-Click Reorder

The feature keeps eligible MVRs organized in your Recheck Queue and reminds your company when it is time to consider processing them again. Your company selects Order, the applicant completes the secure QuickApp and eSigns the release, and the MVR automatically processes after the QuickApp is submitted.

Need Recurring Searches Enabled?

Recurring Searches must be configured on your MVRcheck account before the feature can be used.

If you would like Recurring Searches enabled or need assistance with your Recheck Queue, please submit a support request.