🧾 Explanation of Additional Report Charges
Why Do Some Searches Show $0.00 at Checkout but Have a Charge Later?
Understanding delayed billing for CDL License Verification, County Court Searches, and other specialty reports.
When ordering reports through MVRcheck, you may notice that certain searches display a charge of $0.00 during checkout. This does not necessarily mean the service is free.
Some searches require additional documentation, manual review, or processing by an external records provider before they can be completed. For these searches, the applicable reporting fee may be charged separately when the search is fulfilled.
Why Does the Search Show $0.00?
Certain searches are initially submitted without an immediate charge to help prevent unnecessary billing for reports that cannot be completed.
Examples may include:
- CDL License Verification: May require a signed authorization form and additional driver information, including a Social Security number, before processing.
- County Court Traffic Searches: May require additional review or fulfillment by a court records provider.
- Other Specialty Searches: Certain reports may require additional documentation, verification, or manual fulfillment before a charge is assessed.
By delaying the charge until fulfillment, MVRcheck can cancel eligible searches that cannot be processed without first charging your account and subsequently issuing a refund.
When Will I Be Charged?
For searches billed at fulfillment, the applicable fee is assessed when the search is processed or completed.
For example:
| Search | At Checkout | At Fulfillment |
|---|---|---|
| CDL License Verification | $0.00 | Applicable search fee |
| County Court Search | $0.00* | Applicable search fee |
| Other Specialty Searches | $0.00* | Applicable search fee |
Actual checkout charges and fulfillment fees vary by search type and applicable pricing.
👉 Important: A $0.00 checkout amount does not waive the applicable service fee.
Why Does My Invoice Show Additional Charges?
Your original checkout total may not include searches that are billed upon fulfillment.
When these searches are subsequently completed, the applicable charges are added to your account and may appear as separate billing transactions.
For this reason, your final charges may differ from the estimated total displayed when the order was submitted.
The checkout screen includes the following notice:
"Additional fees may apply at time of fulfillment."
This notice explains that some searches may incur charges after the initial order has been submitted.
Where Can I Find the Pricing?
MVRcheck's standard report pricing is published on our website.
View Current Pricing: https://mvrcheck.com/mvr-pricing
Applicable fees may vary depending on the search type, jurisdiction, and any additional services required.
Clients are responsible for the applicable published or contracted fees for services ordered and completed, in accordance with their MVRcheck Service Agreement.
How Can I Avoid Unexpected Charges?
Before submitting an order:
- Review the current pricing for the searches you are requesting.
- Ensure all required authorization forms and driver information are available.
- Remember that searches displaying $0.00 may still have an applicable fulfillment fee.
- Contact Support before ordering if you have questions about a particular search or cost.
Frequently Asked Questions
Does $0.00 at checkout mean the search is free?
No. Some searches are billed only after the required information is received and the search is fulfilled. The applicable fee may not be included in your initial checkout total.
Why wasn't my credit card charged when I placed the order?
Certain specialty searches require additional documentation or manual processing. Delaying payment helps prevent unnecessary charges and refunds when a search cannot be completed.
Will I receive a separate charge?
Yes, searches billed at fulfillment may generate an additional charge after the original order is submitted.
What happens if the search cannot be completed?
If a search is canceled before processing and no charge has been assessed, there is generally no charge to refund. Searches that have already entered processing may be subject to applicable fees and refund restrictions.
Why does my final invoice differ from the checkout total?
Your checkout total is an estimate based on charges assessed when the order is submitted. Searches billed at fulfillment may result in additional charges once completed.
Need Assistance?
If you have questions about a particular charge, search type, or invoice, please submit a support request.