🚨What is "License Not Found" on the MVR?

You will receive a “LICENSE NOT FOUND” or “NO RECORD FOUND” on an MVR REPORT if:
  • #1 Issue: You entered an incorrect Drivers License Number.
  • #2 Issue: You entered an incorrect Name or reversed the first and last name.
  • #3 Issue: You entered an incorrect Date of Birth.

Our reports are transmitted DIRECTLY from the State DMV records; therefore, we CANNOT provide a REFUND for “NOT FOUND” reports.

  • Recheck all entered information and resubmit your order.
  • The DMV does NOT provide rechecks or refunds.

You can submit a support ticket along with a legible copy of the license and we can determine the issue for you.

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